Terms of Service

These Terms of Service (“Terms”) constitute a legally binding agreement between You (“User,” “You,” or “Your”) and BE SATAS LLC, a Delaware limited liability company (“Company,” “we,” “us,” or “our”) governing Your access to and use of the BE SATAS platform, including all associated websites, applications, APIs, services, and content (collectively, the “Platform”).

BY ACCESSING, BROWSING, OR USING THE PLATFORM IN ANY MANNER, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS IN THEIR ENTIRETY. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU MUST IMMEDIATELY CEASE ALL USE OF THE PLATFORM.

Your use of the Platform constitutes Your representation and warranty that You are at least eighteen (18) years of age and possess the legal capacity to enter into binding agreements under the laws of Your jurisdiction of residence.

2.1 Platform Function. The Platform serves exclusively as a technology-enabled coordination layer that facilitates the connection between licensed medical practitioners (“Practitioners”) and patients (“Patients”) seeking access to physician-directed therapeutic protocols. The Platform provides: (a) practitioner-patient matching and evaluation request routing; (b) secure communication channels; (c) Protocol management tools for Practitioners; (d) order coordination and fulfillment tracking; and (e) appointment scheduling with licensed healthcare professionals.

2.2 Definition of “Signal” and “Protocol.” Within the BE SATAS ecosystem, a “Signal” is a therapeutic substance — a peptide, compound, or formulation catalogued within the platform’s substance architecture and classified by therapeutic domain (stromal, chronostatic, allostatic, thermodynamic, trophic, immunolytic, hemodynamic, or autonomic). A “Protocol” is a structured clinical recommendation issued by a licensed Practitioner, specifying one or more Signals (substances), their dosages, routes of administration, reconstitution instructions, and scheduling (frequency, days of administration, morning/evening timing, duration). A Protocol is not a prescription, drug order, or pharmaceutical directive. It is the Practitioner’s expression of clinical intent — a data-driven recommendation that informs the Patient’s autonomous decision to pursue a particular therapeutic course. Protocols are generated, managed, and transmitted exclusively through the Platform’s proprietary architecture. The issuance of a Protocol does not create a physician-patient relationship with the Company, nor does it constitute the practice of medicine by the Company.

2.3 Not a Healthcare Provider. THE COMPANY IS NOT A LICENSED HEALTHCARE PROVIDER, MEDICAL PRACTICE, HOSPITAL, CLINIC, PHARMACEUTICAL MANUFACTURER, OR DRUG DISTRIBUTOR. THE COMPANY DOES NOT PRACTICE MEDICINE, DIAGNOSE CONDITIONS, RECOMMEND TREATMENTS, DISPENSE SUBSTANCES, OR PROVIDE MEDICAL ADVICE OF ANY KIND. All clinical decisions, treatment protocols, substance selections, dosage determinations, and therapeutic Signals are made solely by independently licensed Practitioners acting within the scope of their professional licensure and clinical judgment.

2.4 Independent Practitioners. All Practitioners accessible through the Platform are independent professionals, not employees, agents, or representatives of the Company. The Company does not control, direct, supervise, or assume responsibility for any Practitioner’s clinical decisions, professional conduct, treatment outcomes, or compliance with applicable medical standards of care. The relationship between Practitioner and Patient is solely between those parties.

3.1 You are solely responsible for: (a) the accuracy, completeness, and truthfulness of all information submitted to the Platform; (b) maintaining the confidentiality of Your account credentials; (c) all activities that occur under Your account; (d) promptly notifying the Company of any unauthorized access or security breach.

3.2 You represent and warrant that: (a) all information You provide is accurate and current; (b) You will not use the Platform for any unlawful purpose; (c) You will not attempt to circumvent any security measures, access controls, or encryption mechanisms; (d) You will not interfere with or disrupt the Platform’s operation; (e) You will not reverse-engineer, decompile, or disassemble any component of the Platform.

3.3 The Company reserves the unconditional right to suspend, restrict, or terminate any User account at any time, for any reason or no reason, with or without prior notice, and without liability to You.

4.1 Practitioners accessing the Platform represent and warrant that: (a) they hold valid, current, and unrestricted medical licenses issued by the competent authority in their jurisdiction of practice; (b) they maintain professional liability insurance adequate for their scope of practice; (c) all clinical decisions and Signals are issued in accordance with applicable standards of care, professional ethics, and governing regulations; (d) they will comply with all applicable laws, controlled substance regulations, and clinical documentation requirements pertaining to their practice.

4.2 Practitioners are solely responsible for verifying the identity of their patients, obtaining informed consent, maintaining clinical records, reporting adverse events, and complying with all professional regulatory obligations. THE COMPANY ASSUMES NO RESPONSIBILITY FOR THE CLINICAL CONDUCT, COMPETENCE, OR REGULATORY COMPLIANCE OF ANY PRACTITIONER.

5.1 All orders placed through the Platform are initiated in response to a Practitioner’s Signal and are subject to: (a) Practitioner authorization and clinical review; (b) availability of requested products; (c) successful payment verification; (d) compliance and quality control clearance; (e) applicable regulatory approvals.

5.2 All payments are non-refundable except as expressly required by applicable consumer protection law. Prices are subject to change without notice. The Company reserves the right to cancel any order at any time prior to shipment.

5.3 All products are prepared by licensed facilities in accordance with applicable manufacturing and quality standards. THE COMPANY MAKES NO WARRANTIES REGARDING THE EFFICACY, SAFETY, OR SUITABILITY OF ANY PRODUCT FOR ANY PARTICULAR PURPOSE. All therapeutic decisions and product selections reflected in Signals are the sole responsibility of the recommending Practitioner.

5.4 Delivery timelines are estimates only and do not constitute guaranteed delivery dates. The Company shall not be liable for any delay, loss, or damage occurring during transit.

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:

(a) All medical treatments, therapeutic substances, and clinical interventions carry inherent risks, including but not limited to adverse reactions, side effects, allergic responses, drug interactions, treatment failure, and unforeseen complications;

(b) You voluntarily and knowingly assume all risks associated with the use of any products, treatments, or services accessed through or coordinated by the Platform;

(c) You have independently sought and obtained the advice of Your Practitioner regarding the risks, benefits, and alternatives of any proposed treatment Signal;

(d) The Company bears no responsibility for any clinical outcome, adverse event, side effect, allergic reaction, treatment complication, or health consequence of any kind arising from products or treatments coordinated through the Platform;

(e) You assume full and sole responsibility for Your decision to pursue any treatment protocol based on a Signal, and You release the Company from any and all liability arising therefrom.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

7.1 THE COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, AND ASSIGNS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, HEALTH, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH: (a) YOUR USE OF OR INABILITY TO USE THE PLATFORM; (b) ANY TREATMENT, PRODUCT, OR SERVICE OBTAINED THROUGH THE PLATFORM; (c) ANY SIGNAL ISSUED BY ANY PRACTITIONER; (d) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE PLATFORM; (e) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA; (f) ANY OTHER MATTER RELATING TO THE PLATFORM.

7.2 IN NO EVENT SHALL THE COMPANY’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM EXCEED THE LESSER OF: (a) THE TOTAL FEES PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (b) ONE HUNDRED UNITED STATES DOLLARS (USD $100.00).

7.3 THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

You agree to defend, indemnify, and hold harmless the Company, its directors, officers, employees, agents, affiliates, licensors, and service providers from and against any and all claims, damages, obligations, losses, liabilities, costs, expenses, and attorneys’ fees arising from or related to: (a) Your use of the Platform; (b) Your violation of these Terms; (c) Your violation of any third-party right, including intellectual property, privacy, or contractual rights; (d) any claim that Your use of the Platform caused damage to a third party; (e) any dispute between You and any Practitioner, Patient, or other User of the Platform.

This indemnification obligation survives termination of these Terms and Your use of the Platform.

THE PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO: (a) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT; (b) WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE; (c) ANY WARRANTY THAT THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR VIRUS-FREE; (d) ANY WARRANTY REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT, SIGNAL, OR INFORMATION PROVIDED THROUGH THE PLATFORM.

All content, software, algorithms, designs, trademarks, service marks, trade names, logos, Signal architectures, and other intellectual property embodied in or displayed on the Platform are the exclusive property of the Company or its licensors and are protected by applicable intellectual property laws. No license, right, title, or interest in any intellectual property is granted or implied by Your use of the Platform except the limited right to use the Platform in accordance with these Terms.

The Company shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond the Company’s reasonable control, including but not limited to: acts of God, natural disasters, pandemics, epidemics, government actions, regulatory changes, embargo, sanctions, war, terrorism, civil unrest, labor disputes, power failures, internet disruptions, supply chain disruptions, or third-party service failures.

12.1 Any dispute, controversy, or claim arising out of or relating to these Terms or the breach thereof shall first be submitted to good-faith mediation. If mediation fails to resolve the dispute within thirty (30) days, either party may submit the dispute to binding arbitration.

12.2 YOU EXPRESSLY WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE ACTION AGAINST THE COMPANY. All disputes shall be resolved on an individual basis only.

12.3 The arbitration shall be conducted in Wilmington, Delaware, United States, in the English language, before a single arbitrator selected in accordance with the rules of the American Arbitration Association. The arbitrator’s decision shall be final and binding. Judgment upon the award may be entered in any court of competent jurisdiction.

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these Terms and the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced by a valid provision that most closely approximates the economic and legal intent of the original provision.

These Terms, together with the Privacy Policy and Clinical Disclosures, constitute the entire agreement between You and the Company regarding Your use of the Platform, and supersede all prior agreements, understandings, representations, and warranties. The Company reserves the right to modify these Terms at any time. Modifications become effective immediately upon posting. Your continued use of the Platform following any modification constitutes Your binding acceptance of the modified Terms. It is Your sole responsibility to review these Terms periodically.

These Terms shall be governed by, construed, and enforced in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law principles. You irrevocably submit to the exclusive jurisdiction of the state and federal courts located in the State of Delaware for the resolution of any disputes not subject to arbitration under Section 12.

BE SATAS LLC
Legal Inquiries: legal@besatas.com
General Inquiries: contact@besatas.com